Case Study: Improving Service Level of Tourism Company

Customer Challenge

Our customer, one of the leading players in tourism market in Singapore specializing in Inbound Tours and Local Attraction Packages, was facing some challenges. As a service company, their business success is highly dependent on their services quality such as: On-time, On-Schedule, Safety and Customers’ Satisfaction. Read more

Case Study: Major Construction Industry’s Challenges

Customer Challenge

Our customer, one of the leading Construction Companies in Singapore was facing some challenges typical for the construction industry. First of all, in the industry like construction it is important to ensure the safety and maintenance of expensive equipment like heavy machines, vehicles, trucks, hydraulics and engineering equipment. Also it is critical to make sure that the equipment and construction materials mentioned above reached the construction site on time. Read more

Case Study: Lead logistics partnership increases productivity and efficiency

Case Study-Logistics-COOLASIA

Customer Challenge

Our customer value added logistics provider is providing its services to Asia’s leading health and beauty retailer currently operating over 4,800 stores and more than 1,400 pharmacies in 11 Asian and European markets including China (Mainland China, Hong Kong, Taiwan and Macau), Singapore, Thailand, Malaysia, the Philippines, Indonesia, Turkey and Ukraine. Read more

Case Study: Car leasing adoption of FleetManager System

Challenges of car leasing

Car Rental company was facing a typical challenge – how to retrieve a vehicle when the customer has defaulted in his/her payment. The standard way of dealing with defaulted customers is visiting the address provided to check if vehicle is there. Phone calls are normally not responded by the customer. This is a very unproductive method as it is time-consuming and wasting manpower. Read more

Case Study: The heat is on the Cold Chain industry

Introduction: The heat is on the Cold Chain industry

COOLASIA is offering a Cold Chain GPS tracking solution for over than 10 years. Gladly, we have a number of satisfied customers using our Fleet Management solution for perishable goods. 

Suppliers of products such as rare seasonal fruits, vegetables, ice cream, wine, pharmaceutical and health supplements must adhere to strict temperature control requirements. It is important for them to ensure customers that products remain suitable for consumption during its supply chain cycle.  Read more